As per the cancellation policy outlined on the Official Buenos Aires Tango website, you can cancel your booking up to 24 hours before the scheduled start time of the experience for a full refund. Cancellations made less than 24 hours in advance will not be refunded. Additionally, any changes to your booking within 24 hours of the experience’s start time are not permitted. Please note that these terms apply to all experiences offered through the platform. Official Buenos Aires Tango.
For more detailed information, please refer to the original source: General Terms and Conditions.
Changes and Cancellations
- You may only cancel the Service Agreements in accordance with the cancellation conditions as stated in the description of the Activity on the Official Buenos Aires Tango platform, or on the voucher/ticket/confirmation mail issued for the Activity.
- To avoid misunderstandings, you must make changes (e.g. rescheduling the Activity date or making changes to the participants) and cancellations by sending an e-mail to info@officialbuenosairestango.com, unless otherwise agreed. A cancellation or changes can be made via sending an e-mail to info@officialbuenosairestango.com. The change or cancellation must be made in good time; what is “in good time” depends on each individual case (e.g. within the applicable cancellation period) and may be subject to the Activity’s availability. Therefore, it is very important that you carefully read all terms and conditions on the Activity page. The decisive factor for a timely cancellation is the timely receipt of the notification by Official Buenos Aires Tango. If these conditions are met, we will issue a cancellation/change confirmation. This will serve as proof of the cancellation/change and therefore must be kept.
- We can notify you of changes or cancellations on behalf of the Supplier, especially if at short notice, by your provided telephone number and by sending changes to your email address.
- Unless there are different cancellation conditions specified in the description of the Activity on the Official Buenos Aires Tango platform or on the Activity voucher/ticket, the following cancellation conditions shall apply:
- a) For cancellations more than 24 hours before the start of the Activity: full refund of the Booking Price; and
- b) For cancellations 24 hours or less before the start of the Activity or in case of no-show: no refund.
Extra Payment Eligibility
- Extra payments may be applicable in the following circumstances, but not limited to:
- Changes or additions to your order or services after the initial agreement.
- Special requests or customization that goes beyond our standard offerings.
- Expedited services or delivery.
- Incurred costs due to circumstances beyond our control, including but not limited to government regulations, taxes, or fees.
- Any other situation where additional charges are warranted based on our discretion.
